Our Store Policies
We founded peptide24 with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Our Shipping Policy
At Peptide24, we offer a flat shipping rate of $15 for all orders, which includes shipping, handling, and guaranteed delivery within the USA by USPS 2-3 day Priority Mail. We strive to process and ship most orders within 24 hours of order placement. For orders within the USA, please expect a delivery time of 2-3 business days after payment is processed. International orders may take at least 7-10 business days for delivery (though it may take less depending on your country).
Returns
Due to regulations regarding the sale of our products, returns are prohibited. However, if you receive an incorrect shipment or the items received are not what you ordered, please contact us by email and we will promptly issue a replacement for your original order.
Warranty Information
At Peptide24, we are dedicated to providing excellent quality and service. If you have any questions or issues regarding our service, please don't hesitate to contact us. We respond to all inquiries and are committed to ensuring your satisfaction with our products and service.
Our Privacy Policy
We understand the importance of your privacy and use 256 Bit SSL (Secure Socket Layer) encryption technology on our secure server to ensure your information is kept confidential. We strictly adhere to all federal and state privacy laws and will not disclose your personal or order information to anyone other than for the purpose of fulfilling your order.